Add and Manage Your Phone Number in the Platform

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This article walks through how to add or edit the phone numbers for your CivicPlus account.

Instructions

  1. Log in on the Sign In Screen CivicPlus sign-in page with an email field and Continue button, along with other account login options.

  2. Select the Contact Information tab The Contact Information tab on the navigation menu.

  3. To add a phone number, select Add a New Phone Number under the Phone Numbers section The Add a New Phone Number button under the Phone Numbers section of an account.

    • To modify an existing number, select Edit The Edit button next to a mobile phone entry.

  4. Fill in the phone number fields Form for entering phone number details and communication preferences.

    • Supports: Check the boxes if the phone number allows text messages and/or voice calls

    • Phone Number Label (Optional): Edit the default label to describe the number, such as "Mobile Phone"

    • Phone Number: Add the 10-digit phone number (no dashes)

  5. Click Save ChangesThe Save Changes button on the phone number page.