---
title: "Import Users"
slug: "import-users"
description: "Import users to your organization."
updated: 2026-07-28T13:54:49Z
published: 2026-07-28T13:54:49Z
canonical: "www.civicplus.help/import-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Import Users

This article will show you how to use a CSV file to import users into your Staff Center organization.

## Import File Rules

A template is included as a resource at the bottom of this article.

- Include the following columns in the following order:
  1. First Name
  2. Last Name
  3. Email
  4. Secondary Email
  5. Phone Number
  6. Groups
- The imported file must be **.CSV**
- Row one must include the label of the field
- [Groups](/civicplus-help-center/docs/groups-overview) with which to associate the user can be added to the last column(s) with one group per column
- Existing users' groups will be updated, but all user information will be unchanged

---

## Instructions

> [!TIP]
> Who can use this feature?
> 
> [Organization Owners](/civicplus-help-center/docs/organization-owners)

[Embedded content](https://www.iorad.com/player/1883733/CivicPlus-Platform--How-to-Import-Users-Practice-Tutorial)

1. Log in to [the Staff Center](https://staffcenter.civicplus.com/)
2. Navigate to **Users and Groups** and select the **Users** menu![CivicPlus Staff Center dashboard showing Users and Groups section with highlighted Users option.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Users%20and%20Groups,%20Users%20Menu%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A13%3A01Z&se=2026-10-29T09%3A13%3A01Z&sr=c&sp=r&sig=09cxH9XsEelPgGAme14t5nbdO0MqyLpuQ0nga6k%2Btdw%3D)
3. Select **Import Users**![The Import Users button on the Users tab.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Import Users - STCE.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A13%3A01Z&se=2026-10-29T09%3A13%3A01Z&sr=c&sp=r&sig=09cxH9XsEelPgGAme14t5nbdO0MqyLpuQ0nga6k%2Btdw%3D)
4. Upload the .CSV file ![Interface for importing users with instructions and a file upload area.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Import%20User%20File%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A13%3A01Z&se=2026-10-29T09%3A13%3A01Z&sr=c&sp=r&sig=09cxH9XsEelPgGAme14t5nbdO0MqyLpuQ0nga6k%2Btdw%3D)
5. Click **Import**![The Import button on the import users screen.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Import%20Button%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-10-29T08%3A13%3A01Z&se=2026-10-29T09%3A13%3A01Z&sr=c&sp=r&sig=09cxH9XsEelPgGAme14t5nbdO0MqyLpuQ0nga6k%2Btdw%3D)

---

## Resources

- [Groups Overview](/civicplus-help-center/docs/groups-overview)
- [Import Users Template (CSV)](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/import_users.csv?sv=2026-02-06&spr=https&st=2026-10-29T08%3A13%3A01Z&se=2026-10-29T09%3A13%3A01Z&sr=c&sp=r&sig=09cxH9XsEelPgGAme14t5nbdO0MqyLpuQ0nga6k%2Btdw%3D)

Comma-separated Value.