Documentation Index

Fetch the complete documentation index at: https://www.civicplus.help/llms.txt

Use this file to discover all available pages before exploring further.

Manage HCMS Backups

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View and Download Your Backup

Who can use this feature?

Owner

  1. Sign in to the HCMS

  2. Navigate to Settings and select Backups Settings menu with Backups selected.

  3. View your backup information Details of a backup event, including start time, duration, and download status.

    • Started: When the backup started

    • Duration: The amount of time it took for the backup to run

    • Events: Quantity of individual activities/changes (items created, updated, changed, deleted).

      Note:

      An event is generated whenever a user makes a change. So, one content item might have 10, 20, or even 100 events on it.

    • Assets: Number of assets within the App

    • Download: Click Ready to download the backup


Delete a Backup

Who can use this feature?

Owner

  1. Sign in to the HCMS

  2. Navigate to Settings and select Backups Settings menu with Backups selected.

  3. Click the trashcan icon next to a backup to delete Backup status with a highlighted trashcan icon.

  4. Click Yes on the pop-up that says Do you really want to delete the backup? Confirmation dialog asking to delete a backup with a highlighted Yes button.