We are currently experiencing intermittent issues with our Help Centers. There may be periods of time when it is unavailable or functionality is limited. We are working to resolve this as soon as possible.

Manage HCMS Backups

Prev Next

View and Download Your Backup

Who can use this feature?

Owner

Instructions

  1. Navigate to Settings and select Backups Settings menu in the left-hand navigation with Backups selected.

  2. View your backup information Backup information.

    • Started: When the backup started

    • Duration: The amount of time it took for the backup to run

    • Events: Quantity of individual activities/changes (items created, updated, changed, deleted).

      Note:

      An event is generated whenever a user makes a change.  So, one content item might have 10, 20, or even 100 events on it.

    • Assets: Number of assets within the app

    • Download: Click Ready to download the backup

Delete a Backup

Who can use this feature?

Owner

  1. Navigate to Settings and select Backups Settings tab in left navigation with backups selected in sub-menu.

  2. Click the trashcan icon next to a backup to delete Trashcan icon next to the backup.

  3. Click Yes on the pop-up that says Do you really want to delete the backup? Yes button on delete backup popup.