Do you expect the community to sift through mountains of irrelevant information and crowded home pages to find an answer to their question? I'll tell you the truth, they are not going to. They will, however, call City Hall to get an answer to their question. You can easily avoid this scenario with a proper layout and intuitive website design.
Important Note
This video was last updated on May 13, 2021, and may not reflect new enhancements or system changes after that date.