Codebank Compare provides you with the ability to select a past version of your online code and compare it to any other version of the code each time the code is updated. Important Note This video was last updated on February 23, 2021, and may not reflect new enhancements or system changes after that date.

Important Note This video is accurate as of February 23, 2021, and may not reflect new enhancements or system changes after that date.

Important Note This video was last updated on October 28, 2021, and may not reflect new enhancements or system changes after that date.

You are able to contact Support at your convenience during the operational hours of 7 a.m. to 7 p.m. Central Standard Time. We are also available for emergencies 24 hours a day, 7 days a week. This article will outline how to contact CivicPlus Support online and what you should include in your ticket. Online Ticket Submissions Support tickets can be submitted online through the Submit a Ticket with CivicSupport® Form . Sign in using the same login information you use for the single sign-on on your CivicPlus product. Please provide the following information (as applicable) to expedite your tickets or questions: Your Email Address (optional): Your email address will automatically populate Summary : Add a brief summary of the issue CivicPlus Product : This field will auto-populate with Online Code Hosting Business Impact (optional): Select the level of impact on your business Low : You have a question …

In rare circumstances, users inadvertently pass a proposal they weren't intending to pass. To revert the wholesale passage of any proposed ordinance: Log in and select the Document Library or " gavel " icon, The most recently passed document will reveal a "Revert" button to the right of its row. Select the "Revert" button to to undo that ordinance's passage . The Revert button: Usually shows beside one passed document at a time; Only shows up beside proposed documents that were passed through the software, and not live documents that were added; Will not show up if additional live changes affected any of the recently-passed ordinance's language (which cancels its ability to be reverted). A prompt will activate. Select "Cancel" to decline the revert, or "Okay" to proceed. Reverting an ordinance again activates the Proposal with all its proposed changes in the Proposal dropdown. For questions regarding the Revert …

In Propose Mode , newly-added images reveal a green border and a "Plus" icon centered at the base. Deleted images reveal a red border and a "Minus" icon. Subscripts/Superscripts To add a subscript: Place the blinking cursor in the desired location and select "Subscript." Preceding new text will be smaller, and placed atop the baseline. Selecting the "Subscript" tool again will revert the copy to its original state, thus turning off the subscript styling. If the blinking cursor is placed among an existing set of words or numbers, the entire set will be subscripted. To add a superscript: Place the blinking cursor in the desired location and select "Superscript." Preceding new text will be smaller, and placed atop the cap height. Selecting the "Superscript" tool again will revert the copy to its original state, thus turning off the superscript styling. If the blinking cursor is placed among an …

Important Note This video was last updated on February 23, 2021, and may not reflect new enhancements or system changes after that date.

The toolbar is red if in Live Mode . In this mode, all changes made to the Table of Contents, or to the language once "Update" is pressed, are immediately published. The toolbar is green if in Propose Mode . In this mode, if changes are to occur within your publication: Select the appropriate proposal wherein these changes should occur. Each proposal becomes a separate document, so be sure to select the correct proposal. If no proposal exists, select "Add new proposal". Changes affix themselves to the selected proposal listed in the toolbar. Proposals may be viewed, edited, or deleted by other users within your organization. Proposals remain unpublished until passed by selecting "3. Pass" and then following all the instructions in the modal. Once a Proposal is officially passed, the changes created in Propose Mode now become "Live" code, and the proposal will no longer show up among your Proposal items …

Important Note The video in this article was last updated on August 17, 2020, and may not reflect new enhancements or system changes after that date. Brisbane, California Customer Since: 2009 Population: 4,282 Circle of Governance Solutions: Meeting & Agenda Management Website Design & Hosting Codification & Supplementation Services Online Code Hosting & Premium Features The City of Brisbane needed both a modern website and a meeting management solution to automate their process. They also wanted to expand transparency for their residents by integrating their Code of Ordinances and Meeting Minutes on their website. Brisbane has utilized our codification services for over a decade. As this partnership developed, they soon added online code hosting. While this did benefit residents, the code was not integrated into the website's search engine. Staff were also seeking out a new meeting and agenda software to make their meeting process easier and archive all meeting minutes and …

Released Enhancements Cache Buster Query String Customers and end users reported that they were unable to see content updates without manually clearing their cache. A cache buster query string was added to ensure that they see content correctly and that CSS is refreshed. Cascading Syle Sheet.

This article will show you how to find and browse codes and documents in the online Code Library . Important Note The Browse a Document section below will only apply to municipalities that use the public document archival tool, MuniDocs, to host their non-code documents. Find a Code or Set of Documents Navigate to the Code Library Enter a Municipality name into the Jump to any municipality box at the top of the page to quickly access its publications Select a State on the map, or scroll down and select a Category or State Name to view all municipalities with online codes within that category or state Note: Click one of the letters of the alphabet below the map of the states to quickly jump to the categories and states that begin with that letter. Within a state search, enter a municipality name into the Jump to a ... municipality box …

MuniPRO is a powerful municipal law research tool designed for attorneys, planners, developers, municipal clerks, and other professionals. Need to see how other local governments across the country address hot topics that your council is considering? A MuniPRO subscription provides access to the country's most extensive and up-to-date municipal code library, allowing you to search all codes and individual ordinances hosted by Municode. MuniPRO subscriptions are based on concurrent users. If you have five employees in your office but only three users will be logged in at a given time, you only need to purchase three subscriptions. Here are some of the key benefits of a MuniPRO subscription: Advanced Research Capabilities Simultaneously search over 3,900 municipal codes Simultaneously search over 190,000 individual ordinances Filter by the individual or multiple municipalities, regions, or states Narrow results by government type and population size Sign up to be …

CodeBank Compare is a powerful service that allows users to see changes to their code. Users are alerted to changes to the code using "modified," "new," and "removed" badges within the Table of Contents and within the text of the code. Users can also select an option to view all of the changes in a single view, complete with strikethroughs and highlights showing the specific textual amendments that were made. This article will show you how to view changes to your code with CodeBank Compare. Important Notes The CodeBank feature is required in order to access CodeBank Compare. CodeBank and CodeBank Compare are add-on features. If you are interested in these options, contact your Customer Success Manager (CSM) to get started. View Recent Code Changes from the Table of Contents Navigate to your online code Scroll through the Table of Contents Locate any modified , new , and removed badges in …

Important Note This video was last updated on February 23, 2021, and may not reflect new enhancements or system changes after that date.

Have an idea or suggestion? Share your product feedback. Our team reviews suggestions regularly to better understand your needs and guide what we build next. Important Note If you are experiencing an issue and need help, please contact our Support Team .

While all Online Code Hosting (formerly Municode NEXT) users can use eNotify to sign up to receive email notifications any time a specific online code is updated , MuniPRO subscribers have additional subscription benefits. In addition to the ability to quickly and easily manage notification subscriptions for partial or full municipal codes, you can also manage notification subscriptions in bulk by state. This article will show you how to add and manage eNotify notification subscriptions with MuniPRO. Important Notes MuniPRO users are notified any time a newly enacted but not yet codified ordinance is submitted to CivicPlus by the municipality. You may sign up for notifications for as many codes as you like. Sign Up for Code Update Notifications for Portions of a Code Navigate to your Dashboard Find and review the desired Code using MuniPRO Search or the code library Select the Notifications button in the top-right corner of …

Important Note This video is accurate as of February 23, 2021, and may not reflect new enhancements or system changes after that date.