Starting June 28, 2025, Online Code Hosting will begin using CivicPlus' secure sign-in system, Single Sign-On (SSO), also known as Authentication. If you save your code searches or are a MuniDocs or MuniPRO user, you have to sign in to access the Dashboard with those features. This guide will walk you through the steps required when you sign in for the first time.
Important Notes
If you are a regular Online Code Hosting user or an IP authenticated user, you will not need to follow these sign-in procedures. You will only need to follow these sign-in procedures if you already access a Dashboard to view your saved code searches or are a MuniDocs or MuniPRO user.
If your organization already uses a custom identity provider (IdP) with another CivicPlus product, our Authentication solution will automatically detect your email and route you through your existing IdP. This enables seamless CivicPlus Single Sign-On across all your CivicPlus products. For more information about CivicPlus Single Sign-On, view our Account Management resources.
Video Walkthrough
Note:
This video was last updated on May 30, 2025, and may not reflect new enhancements or system changes after that date.
Step-by-Step Instructions
Navigate to Online Code Hosting and click Sign In:
Enter the email address associated with your account into the Email field:
Note:
Ignore the alternate options for signing in that appear below the sign-in fields, as they will not work for MuniPRO, MuniDocs, or Administrator accounts.
Click the Continue button:
Enter the password associated with your account into the Password field:
Click the Sign In button:
A confirmation email will be sent to the email address associated with your account:
Navigate to your inbox and find the email with the subject line "Confirm your email":
Note:
If you don't see the email in your inbox, check your spam or junk folder.
Click the Validate Account Button or the link to confirm your email address and continue to the next step:
Note:
If you receive emails in plain text format, the verification link may not appear clickable. You can copy the full URL from the email and paste it into your the address bar of your web browser to continue.
After clicking a validation option, you will be prompted to set a new password that meets CivicPlus' security requirements:
Enter your email address in the Email field:
Enter your new password in the Password and Confirm Password fields:
Note:
You must meet the password requirements shown on the page to set a new password and continue.
Click Reset:
Once your email is confirmed and a new password is created, you will be redirected to an "Email Confirmed" page; click the sign in link to return to Online Code Hosting
Click Sign In to sign in with your verified email and new password