Keeping your account information up to date ensures that notifications reach you, your contact details remain accurate, and your account stays secure. This guide explains how to access your account page and update your personal information, password, and notification settings.
By the end of this guide, you will be able to navigate to My Account, update your name, email address, phone number, and address, change your password, and manage your email notification preferences.
Who can use this feature?
System Administrator | Container Administrator
Important Note:
If you do not have Container Administrator permissions in your system, you will not be able to complete the steps in this guide. Please contact your administrator for assistance.
How to Update Your Account Information
Sign in to your site.
In the upper-right corner of the Dashboard, select your user name to open the profile menu.
Select Profile to open your account information.
Alternatively, select Admin Tools in the right-hand menu, then select My Account to open your profile.
Use the Contact Information fields on the My Profile page to review and update the Name, Email Address, Address 1, City, State, ZIP, and Phone details for your account.
Name: Your display name shown throughout the system.
Email address: Used for account communication and email notifications.
Address 1: The primary street address associated with your account.
City: The city for the address listed.
State: The state for the address listed.
ZIP: The ZIP or postal code for the address listed.
Phone: A contact phone number associated with your account.
Enter a new password in the Password field and re-enter the same password in the Confirm Password field to confirm the change. Your password must meet the following security requirements:
Include at least one uppercase letter (A to Z).
Include at least one lowercase letter (a to z).
Include at least one number (0 to 9).
Include at least one special character, such as #, !, or &.
Navigate to Email Preferences to review your email notification settings. Select the checkbox next to a notification to receive email updates or clear the checkbox if you do not want to receive those emails.
Select Save Profile to apply your changes.
Knowledge Check
This Knowledge Check includes 5 questions based on this article. Select the arrow next to each question to reveal the answer. You can review the article at any time while completing the Knowledge Check.
Question 1: Where do you select your user name to open the profile menu?
Answer: In the upper-right corner of the Dashboard.
Question 2: (True or False) Container Administrators can access their account information from Admin Tools by selecting My Account.
Answer: True.
Question 3: Name two types of contact information you can update on the My Profile page.
Sample Answer: Name and Email Address. (Other acceptable answers include Address, City, State, ZIP, or Phone.)
Question 4: Does your password need to include an uppercase letter, a lowercase letter, a number, and a special character?
Answer: Yes.
Question 5: How do you stop receiving a specific email notification?
Answer: On the My Profile page, navigate to Email Preferences. Clear the checkbox next to the notification you no longer want to receive, then select Save Profile to apply your changes.