Conditions outline the requirements that must be met during the permit process. This feature allows staff to add, track, and manage conditions tied to an application. Use it to document required actions, ensure compliance, and support a smooth approval process.
Important Note:
This article applies to Elevate V5 permit applications. If your system matches the V4 image below, you may be using a different version. Please visit the V4 permit application guide instead.
Add a Condition
Sign in to your site
Navigate to the Permitting System:

Use the Search field to find the record:

Search: Enter a permit number or keyword to search
Filter by Status: Filter permits by status. Examples include application in review, pending, building plans in review, closed, or expired
Filter by Type: Filter permits by type. Examples include commercial, electrical, plumbing, or residential
Filter by Use: Filter permits by use. Examples include roofing, zoning, fire inspection, or construction
Select the Permit record:

Navigate to the Conditions tab:

Click the Add Condition link:

Complete the condition form:

Condition: Enter the condition that must be met for the permit
Required By: Enter the person, department, or agency requiring the condition
Implementation Date: Select the date the condition takes effect
Expiration Date: Select the date the condition expires, if applicable
Check this box if the condition has been met: Toggle on to indicate the condition has been satisfied
Click the Save Condition button:

Edit a Condition
Sign in to your site
Navigate to the Permitting System:

Use the Search field to find the record:

Search: Enter a permit number or keyword to search
Filter by Status: Filter permits by status. Examples include application in review, pending, building plans in review, closed, or expired
Filter by Type: Filter permits by type. Examples include commercial, electrical, plumbing, or residential
Filter by Use: Filter permits by use. Examples include roofing, zoning, fire inspection, or construction
Select the Permit record:

Navigate to the Conditions tab:

Locate the invoice, click the Pencil Icon found under the Action heading:

Make adjustments to the condition:

Condition: Update the condition that must be met for the permit
Required By: Update the person, department, or agency requiring the condition
Implementation Date: Update the date the condition takes effect
Expiration Date: Update the date the condition expires, if applicable
Check this box if the condition has been met: Toggle on to indicate the condition has been satisfied
If the condition has been met, click the toggle Check this box if the condition has been met:

Click the Save Condition button:

Delete a Condition
Sign in to your site
Navigate to the Permitting System:

Use the Search field to find the record:

Search: Enter a permit number or keyword to search
Filter by Status: Filter permits by status. Examples include application in review, pending, building plans in review, closed, or expired
Filter by Type: Filter permits by type. Examples include commercial, electrical, plumbing, or residential
Filter by Use: Filter permits by use. Examples include roofing, zoning, fire inspection, or construction
Select the Permit record:

Navigate to the Conditions tab:

Locate the invoice, click the Trashcan Icon found under the Action heading:

In the pop-up window, click Delete Condition to confirm:

