--- title: "Update and Complete an Inspection" slug: "update-and-complete-an-inspection" description: "Streamline your inspection scheduling with our Community Development system, featuring a calendar tool, mobile access, and efficient management processes." updated: 2026-09-16T18:14:29Z published: 2026-09-16T18:14:29Z canonical: "www.civicplus.help/update-and-complete-an-inspection" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.civicplus.help/llms.txt > Use this file to discover all available pages before exploring further. # Update and Complete an Inspection Inspections are created at the record level in Community Development. The inspection system is similar in design throughout all modules. The inspection feature links directly to the Scheduling Tool system and to the mobile inspection and field operation processes. Users can manually enter inspection start dates and times and select inspectors. However, a complete calendar system provides an easy way to track availability, avoid double booking, and present an easy way to manage the entire inspection scheduling process. > [!NOTE] > Important Notes > > - Keep in mind that if you are or will be using the citizen portal, staff should be using the scheduling system. Not using this component reduces the power and effectiveness of the system. > - The inspection status should not be changed from open until the inspection is complete. If field inspectors do not have system access, office staff can manage inspections for all field staff through the calendar. ## Instructions 1. Sign in to your site 2. Click **Permitting System**:![Menu options for Community Development, highlighting the Permitting System feature.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Permitting System Tab - CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 3. Click **List**:![Menu options for a permitting system, highlighting the 'List' feature for navigation.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Permitting System List - CD(1).png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 4. Search for and select a **record** from the list ![A permit search interface displaying options and results for building permits.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Permit Number and Open Close Search Button - CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 5. Click **Edit** (Permitting and Project Systems only) ![Permit details showing application number, type, and amount due for drywall work. The edit button is highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Permit Edit Button - CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 6. Click the **Inspections** tab:![Permit management interface highlighting the Inspections tab.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Inspections Tab - CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 7. Select the applicable inspection: ![Permit inspection details showing inspection number, type, date, status, and inspector name with a Permit Inspection option highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Permit%20Inspection%20Record%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 8. Click **Edit**:![Permit inspections table showing inspection details and an edit option for modifications highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Permit%20Inspection%20Record%20Edit%20Button%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 9. Scroll down to the inspection details and adjust the **Status** as needed ![Inspection details showing status drop-down menu options, including 'Open' and 'Fail' for plumbing.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Inspection%20Details%20Status%20Dropdown%20Selection%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) > [!WARNING] > Note: > > Selecting "incomplete" will keep the inspection marked as open in the system. Failing an inspection, once saved, will cause the system to ask a question. It will ask if a violation record should be created based on the failure. If the user confirms "yes", the system will take them to a new violation record. There, they can complete the required process. 10. Check the **Status Value** box. Do this if [inspection checklists](/community-development/docs/use-inspection-checklists) are used. This allows the inspection status to update based on the checklist ![A checkbox option for inspection status and final flag settings in a checklist form.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Inspection%20Status%20Value%20Checkbox%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 11. Select the **Final Flag** only if the inspection record is the last one. This means it is the final inspection for the current record![A checkbox for final inspection status in a checklist form with instructions.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Inspection%20Final%20Flag%20Checkbox%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) > [!WARNING] > Note: > > This flag controls several automated actions inside the system. One action is tracking the date and time of the final inspection. This date may be needed on some certificates of occupancy or similar documents. It may also be needed on specific inspection reports. The flag also controls whether the system shows a warning message. This message appears if a certificate is created before the final inspection is finished. 12. In the **Comments** field, enter your inspection results or comments ![Form fields for inspection status and comments with checkboxes for options. The comment field is highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Inspection%20Comments%20Field%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) > [!WARNING] > Note > > These comments appear in inspection results letters. They also show in similar forms or letters, exactly as typed. For mobile processing, inspectors can use voice recognition. This lets them enter notes into the comments field without typing. This works on any mobile device. 13. Upload any documents that are required for the inspection. You can attach images directly from your mobile device to the inspection record. Learn more about [attaching documents and images](/community-development/docs/attach-documents-images-to-records). ![A user interface for document upload with options for camera and file upload.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Inspection%20Documents%20Selections%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) > [!WARNING] > **Note:** > > The following file types can be uploaded from the portal: AVI, DOC, DOCX, EML, GIF, JPEG, JPG, MBOX, MKV, MOV, MPEG, MP3, MP4, MSG, OGG, PDF, PNG, PPT, PPTX, TIFF, TXT, WAV, WEBM, WMA, XLS, XLSX, ZIP 14. Complete any [Checklists](/community-development/docs/use-inspection-checklists), as applicable ![A checklist for final electrical inspection, including the main service panel and circuit breaker.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Complete%20Checklist%20for%20Inspections%20-CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 15. If applicable, search for and add codes to the record ![An interface displaying options to save codes and add another code to a record.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Inspection%20Search%20for%20and%20Add%20Another%20Code%20Link%20-%20CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 16. Click **Save Inspection**![An interface showing options to save codes or inspections in a web application. The save inspection button is highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Save Inspection Button - CD(1).png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 17. [Print any letters or forms](/community-development/docs/print-forms-letters) of the inspection as required ![Buttons for saving, cloning, canceling, and printing a permit are displayed. The print menu button is highlighted.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Print Menu Button for Passed Inspection - CD.png?sv=2026-02-06&spr=https&st=2026-11-12T16%3A33%3A25Z&se=2026-11-12T17%3A33%3A25Z&sr=c&sp=r&sig=91VjAzrB4tji4fKeyw9alna1MuMlSLqO5E%2BqwmIw3Jo%3D) 18. If the inspection failed, [schedule a re-inspection](/community-development/docs/create-a-reinspection) Audio Video Interleave Document. Document File XML (Extensible Markup Language). Email Message Graphics Interchange Format. Joint Photographic Experts Group Joint Photographic Experts Group. Mailbox Matroska Video File Apple QuickTime Movie Moving Picture Experts Group MPEG (Moving Picture Experts Group)-1 Audio Layer 3. MPEG (Moving Picture Experts Group)-4 Part 14. Microsoft Outlook Email Message Ogg Vorbis - audio compression format Portable Document Format. Portable Network Graphic. PowerPoint Presentation. PowerPoint Open XML (Extensible Markup Language) Presentation. Tagged Image File Format. Text File Document. Waveform Audio File Format Web Media Windows Media Audio Excel spreadsheet. Excel Open XML Format Spreadsheet. Zone Improvement Plan. A number that identifies a particular postal delivery area in the United States. ## Related - [Use Inspection Checklists](/use-inspection-checklists.md) - [Inspections Overview](/inspections-overview.md) - [Create a Reinspection](/create-a-reinspection.md)