Any available trigger can currently be paired with any available action, however, below are our recommended integrations. Learn more about Triggers and Actions.

Triggers & Actions

Provided below are the recommended triggers and corresponding actions.

Agenda & Meeting Management Select (CivicClerk)

Agenda: Agenda File is Published
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified category
  - Add a File to the {{variable.Web Central}} Document Center in a specified folder
  - Create a {{variable.Web Central}} News Flash item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Add file to Laserfiche (third-party integration rates apply)
Agenda Packet: Agenda Packet is Published
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a specified folder
  - Create a {{variable.Web Central}} News Flash item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Add file to Laserfiche (third-party integration rates apply)
Minutes: Minutes File is Published
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a specified folder
  - Create a {{variable.Web Central}} News Flash item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Add file to Laserfiche (third-party integration rates apply)

Web Central (Web Central)

Alert Center: Alert Center Item is Created
- Actions:
  - Create an Alert in the {{variable.Web Central}}Alert Center in a specified category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a specified folder
  - Create a {{variable.Web Central}} News Flash Item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
Document Center: Document is Created
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a specified folder
  - Create a {{variable.Web Central}} News Flash item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Add file to Laserfiche (third-party integration rates apply)
News Flash: News Flash Item is Created
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a specified folder
  - Create a {{variable.Web Central}} News Flash item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type

Process Automation & Digital Services (CivicOptimize)

Submission: Draft of a Submission is Created
- Actions:
  - Add file to Laserfiche (third-party integration rates apply)
  - Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)
Submission: Submission is Created
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified Category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a Specified Folder
  - Create a {{variable.Web Central}} News Flash Item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Create an Issue{{variable.SeeClickFix 311 CRM}} in a specified category
  - Add file to Laserfiche (third-party integration rates apply)
  - Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)

Mass Notifications (CivicReady)

Alert: An alert is sent
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified Category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Create a {{variable.Web Central}} News Flash Item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Create an Issue{{variable.SeeClickFix 311 CRM}} in a specified category

HCMS / Web Evolve

Content: Content Item is Created for the Selected Content-Type
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified Category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a Specified Folder
  - Create a {{variable.Web Central}} News Flash Item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Create an Issue{{variable.SeeClickFix 311 CRM}} in a specified category
  - Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)
Content: Content Item is Published for the Selected Content Type (Default Workflow Only; No Custom Workflow Support)
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified Category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a Specified Folder
  - Create a {{variable.Web Central}} News Flash Item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Create an Issue{{variable.SeeClickFix 311 CRM}} in a specified category
  - Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)
Content: Content Item is Submitted for the Selected Content Type (Default Workflow Only; No Custom Workflow Support)
- Actions:
  - Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)
Content: Content Item is Modified for the Selected Content-Type
- Actions:
  - Add an Item to an ArcGIS Feature Layer (third-party integration rates apply)
File: Asset is Created
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified Category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a Specified Folder
  - Create a {{variable.Web Central}} News Flash Item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Add file to Laserfiche (third-party integration rates apply)
File: Asset is Published (Default Workflow Only; No Custom Workflow Support)
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified Category
  - Create an Event in the {{variable.Web Central}} Calendar in a specified category
  - Add a File to {{variable.Web Central}} Document Center in a Specified Folder
  - Create a {{variable.Web Central}} News Flash Item in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Add file to Laserfiche (third-party integration rates apply)
File: Asset is Submitted (Default Workflow Only; No Custom Workflow Support)
- Actions:
  - Add file to Laserfiche (third-party integration rates apply)
File: Asset is Modified
- Actions:
  - Add file to Laserfiche (third-party integration rates apply)

Manual Import Using CSV, JSON, or ICS

File is Imported
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified category
  - Create an Event in the {{variable.Web Central}} Calendar in the specified category
  - Create a {{variable.Web Central}} News Flash Item in a Specified Category
  - Create a content item in the {{variable.HCMS}} in a specified content type

Polling (CSV, ICS, JSON, or XML)

Recreation Management ICS/iCalendar
- Actions:
  - Add a calendar item to the {{variable.Web Central}} Calendar module in a specified category
  - Create a content item in the {{variable.HCMS}} in a specified content type
CSV, ICS, JSON, or XML is Received from a Poll of the Specified URL
- Actions:
  - Add a File to {{variable.Web Central}} Document Center in a specified folder
  - Create a content item in the {{variable.HCMS}} in a specified content type
Municode JSON
- Actions:
  - Add a File to {{variable.Web Central}} Document Center in a Specified Folder
  - Create a content item in the {{variable.HCMS}} in a specified content type

Webhook (Third-Party Integration Rates Apply)

Webhook (JSON) Payload is Received at the Specified URL
- Actions:
  - Create an Alert in the {{variable.Web Central}} Alert Center in a specified Category
  - Create an Event in the {{variable.Web Central}} Calendar in a Specified Category
  - Add a File to {{variable.Web Central}} Document Center in a Specified Folder
  - Create a {{variable.Web Central}} News Flash Item in a Specified Category
  - Create a content item in the {{variable.HCMS}} in a specified content type
  - Create an Issue{{variable.SeeClickFix 311 CRM}} in a Specified Category

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