---
title: "Enable Athena for Organization Users"
slug: "enable-athena-for-organization-users"
description: "Learn how to turn CivicPlus Athena on for the users of your organization."
updated: 2026-07-13T19:28:17Z
published: 2026-07-13T19:28:17Z
canonical: "www.civicplus.help/enable-athena-for-organization-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable Athena for Organization Users

This article walks through how to turn on CivicPlus Athena in Staff Center. When enabled, [organization users](/civicplus-help-center/docs/add-manage-users) can [chat](/civicplus-help-center/docs/chat-with-civicplus-athena) and interact with CivicPlus Athena.

> [!NOTE]
> Important Notes
> 
> - CivicPlus Athena is currently in Beta. [Contact your Customer Success Manager](https://www.civicplus.com/customer-success-manager/) for more information.
> - [Organization Owners](/civicplus-help-center/docs/organization-owners) can always interact with CivicPlus Athena, regardless if the setting is enabled.

> [!TIP]
> Who can use this feature?
> 
> Organization Owners

## Instructions

1. [Sign in to the Staff Center](https://staffcenter.civicplus.com/)
2. Select **Organization Settings** in the navigation menu ![CivicPlus Staff Center dashboard with highlighted Organization Settings option.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Organization Settings - STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A48%3A53Z&se=2026-11-12T18%3A48%3A53Z&sr=c&sp=r&sig=K5%2FFvoywi%2FR%2Fppb4UzlDP3GGu6ekyQJHDoJR%2BIohwD0%3D)
3. Scroll down to the **CivicPlus Athena** section and **enable CivicPlus Athena in Staff Center** ![CivicPlus Athena feature enables AI-powered conversations in the Staff Center for authorized users.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/CivicPlus Athena Settings - STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A48%3A53Z&se=2026-11-12T18%3A48%3A53Z&sr=c&sp=r&sig=K5%2FFvoywi%2FR%2Fppb4UzlDP3GGu6ekyQJHDoJR%2BIohwD0%3D)
4. Scroll up and click **Save** ![Civic City Staff Center displaying Organization Settings with a prominent save button.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Save Organization Settings - STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A48%3A53Z&se=2026-11-12T18%3A48%3A53Z&sr=c&sp=r&sig=K5%2FFvoywi%2FR%2Fppb4UzlDP3GGu6ekyQJHDoJR%2BIohwD0%3D)
5. Organization users will now be able to [chat with Athena](/civicplus-help-center/docs/chat-with-civicplus-athena)