--- title: "Global Payments Integrated EMV Logs" slug: "global-payments-integrated-emv-logs" description: "Learn more about how Global Payments Integrated, the maker of RCM, captures logging from your EMV device. You may need to provide these logs to CivicPlus or Global Payments for troubleshooting purposes. " updated: 2025-11-17T19:51:34Z published: 2025-11-17T19:51:34Z canonical: "www.civicplus.help/global-payments-integrated-emv-logs" --- > ## Documentation Index > Fetch the complete documentation index at: https://www.civicplus.help/llms.txt > Use this file to discover all available pages before exploring further. # Global Payments Integrated EMV Logs Global Payments Integrated, the maker of RCM, captures logging from your EMV device. You may need to provide these logs to CivicPlus or Global Payments for troubleshooting purposes. ## Log Information - Logging is always enabled - Logs are written to C:\ProgramData\XpressLink2\Logs - The logs overwrite themselves weekly - Files should be named XpressLink2_{username}_{day of week} Europay, Mastercard, and Visa. A global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions