Mass Notification to Web Central News Flash Integration

  • Updated on Jul 20, 2025
  • Published on Jul 20, 2025
  • 1 minute(s) read
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This article will walk through how to set up an integration between the Mass Notification and the Web Central (formerly CivicEngage Central) News Flash module.

When an alert is posted to a group in the Mass Notification, a News Flash item will be published to a designated News Flash category and the content will be posted to any applicable News Flash widgets.

Important Notes

  • When the News Flash item is created in Web Central, no stop date or time is set.

  • Alerts cannot be updated from the Mass Notification (CivicReady). Once the News Flash item is created by the integration, it must be manually modified from the Web Central back-end.

  • Subscriber options for email and SMS should be disabled for the News Flash categories used in the integration.

  • News Flash items can still be created and posted on the website separately, but would not be distributed through Notify Me.

Prerequisites

  1. Set up your Web Central and Mass Notification credentials

  2. Make sure the applicable Web Central News Flash category is set to Update Integration Hub Update integration hub.

Instructions

  1. Sign in to your site

  2. Navigate to the Integrations tab Integrations menu.

  3. Select + New IntegrationNew integration button.

  4. Click the Simple integration card Simple integration card.

  5. Add a Short Description of the integration Short description field.

  6. Select Mass Notification as the Trigger and Website (Central) as the ActionTrigger and action fields.

  7. Select the Applications for the trigger and action Mass Notification and Web Central Application.

  8. Select the applicable Credentials for each product Credentials dropdown.

  9. Select Alert Sent from the Type drop-down and choose the Group from your Mass Notification instance that you wish to use when triggering an alert Type and groups fields.

  10. Choose News Flash as the Module and select the News Flash Category in Web Central the alert should be added to Module and category fields.

  11. Click NextNext button.

  12. Map fields from Mass Notification to Web Central as needed by dragging and dropping the tiles or typing directly into the fieldField mapping.

    Note: Learn more about the Custom Text Input Fields above. Required fields include Name and Description. View how field mapping looks in Web Central. The available Mass Notification fields may differ depending on your custom alert form.

    • Description: There is a 250-character limit

  13. Click NextNext step.

  14. View an Overview and Test Instructions for your integration Overview and test instructions.

  15. Click Save Save integration.

  16. Enable your integration using the toggle under the Status column Enable integration toggle.

  17. The integration will now send Mass Notification alerts to the Web Central News Flash module

    • Mass Notification System Alert: CivicReady alert example.

    • Web Central News Flash: Web Central News Flash example.

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