---
title: "View Chat History"
slug: "view-chat-history-1"
description: "Learn how to view your conversation history in the Staff Center."
updated: 2026-07-10T14:40:45Z
published: 2026-07-10T14:40:45Z
canonical: "www.civicplus.help/view-chat-history-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.civicplus.help/llms.txt
> Use this file to discover all available pages before exploring further.

# View Chat History

This article walks through how to view your conversation history with CivicPlus Athena.

> [!NOTE]
> Important Notes
> 
> - Users will only be able to see their own chat history. They will not be able to see the conversation history for other users in their organization.
> - CivicPlus Athena is currently in Beta. [Contact your Customer Success Manager](https://www.civicplus.com/customer-success-manager/) for more information.

> [!TIP]
> Who can use this feature?
> 
> Organization Users

## Instructions

1. [Sign in to the Staff Center](https://staffcenter.civicplus.com/)
2. Expand the **Conversations** menu and select **Chat History** ![CivicPlus Staff Center interface showing Conversations and Chat History options.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Conversations,%20Chat%20History%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T19%3A24%3A25Z&se=2026-11-12T20%3A24%3A25Z&sr=c&sp=r&sig=8OkTnAnxhI3v0Bzmv0rGC60aqYC%2F4YRdYdfk9zDoQD4%3D)
3. View your recent chats or search for a specific conversation ![Chat history displaying recent sessions with timestamps and last updated dates.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Chat%20History%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T19%3A24%3A25Z&se=2026-11-12T20%3A24%3A25Z&sr=c&sp=r&sig=8OkTnAnxhI3v0Bzmv0rGC60aqYC%2F4YRdYdfk9zDoQD4%3D)
4. Click on a chat card to view more information ![Highlighted chat session details with timestamps in a chat history interface.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Select%20Chat%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T19%3A24%3A25Z&se=2026-11-12T20%3A24%3A25Z&sr=c&sp=r&sig=8OkTnAnxhI3v0Bzmv0rGC60aqYC%2F4YRdYdfk9zDoQD4%3D)
5. Review the conversation details ![Chat instructions for setting up two-factor authentication for an organization with important notes.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/View%20Conversation%20History%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T19%3A24%3A25Z&se=2026-11-12T20%3A24%3A25Z&sr=c&sp=r&sig=8OkTnAnxhI3v0Bzmv0rGC60aqYC%2F4YRdYdfk9zDoQD4%3D)
6. If needed, type into the chatbox to continue the conversation ![Input field for user queries with options for additional actions and help links.](https://cdn.us.document360.io/17dc564a-8310-4f61-b929-1bd73b36e158/Images/Documentation/Chatbox%20in%20Chat%20History%20-%20STCE.png?sv=2026-02-06&spr=https&st=2026-11-12T19%3A24%3A25Z&se=2026-11-12T20%3A24%3A25Z&sr=c&sp=r&sig=8OkTnAnxhI3v0Bzmv0rGC60aqYC%2F4YRdYdfk9zDoQD4%3D)