Redirects


CivicEngage
®

Create a Redirect

Who can use this feature?

System_Admin.png Slash.png Owner.png Slash.png Publisher.png

Instructions

  1. Navigate to Modules > Site Tools > Redirects
  2. Select desired domain
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    • All Sites: By selecting this option you will apply the redirect to all your domains. This is the recommended option.
    • By selecting a specific domain, the redirect will only be active on that domain.
      • Note: If you choose this route you will need to add the redirect to both the www and non-www domains(e.g., www.civicplus.com and civicplus.com).
  3. Select Add Redirect on the right
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  4. Complete the following required fields:
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    • Link From: This is the end of the shortened URL, what will display as the redirect, i.e. /Parade
      • Note: You will need to include the /, do not include a full URL
      • Note: For security reasons, the following extensions have been restricted from use in the redirects module: .axd and .js
    • Link To: This is where the shortened URL will go to, i.e. /78/2017-Annual-Parade.
      • A Full URL is the complete web address for a page or website. For example, http://civicplus.com/78/2017-Annual-Parade is a Full URL.
      • A Relative URL is the ending section of a Full URL. It is the part of a web address that comes after .com, .gov, .org or whatever the top level domain of your website may be. For example, /78/2017-Annual-Parade is the Relative URL of http://civicplus.com/78/2017-Annual-Parade.
  5. Complete any desired optional fields:
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    • Retain URL: Controls if the Link From shows once the destination loads
      • Note: By doing this, if a user moves away from the page it will still keep the Link From address.
      • Note: If Retain URL is checked, then by default the Redirect Code is 200 which indicates a success
    • Redirect Status: Select if this redirect is Moved Permanently or Found.
      • 301 status code means that a page has permanently moved to a new location
      • 302 status code means that a page has temporarily moved to a new location.
      • For example: if you try to fetch a page http://example.com / and the web server says “That’s a 301. The new location is http://www.example.com/” then the web server is saying “That URL you requested is moved permanently to the new location I’m giving you.”
    • Retain Query String: Controls whether query string parameters will be carried over to the From URL. A query string is the part of a URL containing data that does not fit conveniently into a hierarchical path structure. The query string commonly includes fields added to a base URL by a Web browser or other client application, for example as part of an HTML form
    • Retain Path: Controls if the path from From URL shows once the destination loads.
    • Match Query String: Controls if the redirect will require the query string to match.
    • Display: Controls the redirect to only be active during a certain time period.
  6. Select desired save option
    • Save Changes: Save but do not publish/make active
    • Save and Make Active: Save and make active/publish
    • Cancel: Cancel action and disregard additions

Best Practices

  • It is best practice to have the settings as follows:
    • Do Not Retain URL
    • HTTP 301
    • Do Not Retain Query String
    • Do Not Retain Path
    • Select Match Query String
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