User Management


CivicPlus Platform
®

Locked Out

Overview

You will be locked out of your account if you reach five failed login attempts. Once your account is locked, it will remain locked for 30 minutes. You may wait 30 minutes to try again, or reset your password for faster access.

Instructions

  1. Navigate to the login screen
  2. Enter your email address
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  3. Select Forgot Password to reset your password
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