Getting Started


CivicPlus Platform
®

CivicPlus Platform Overview

Overview

The CivicPlus Platform is a single sign-on (SSO) solution that will improve your user experience and make your daily interactions with our products easier. The CivicPlus Platform connects multiple CivicPlus products, allowing you to move from CivicEngage, to CivicRec, and to CivicReady with ease.

Important Notes

  • All permissions and access are managed within the respective products.
  • Administrators are no longer able to manage passwords within the user admin tool. Now, users will be able to reset their own password by selecting “Reset” in their settings or selecting “Forgot Password” when signing in. A password reset email will then be sent to them with the necessary instructions.
  • Users will be required to have an email address associated with their account. Non-email usernames will no longer be allowed.
  • Passwords must include three of the following: uppercase letters, lowercase letters, numbers, and special characters.
  • Password reset links expire after 24 hours for administrative security purposes.
  • Two-factor authentication codes expire after 15 minutes for administrative security purposes.

Benefits

  • Consolidation: SSO to all your products.
  • Ease of Access: Easily access all your products from one dashboard or the toolbar.
  • Strengthened Security: Strengthened password and user security.

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