Technical Assistance & Support


Browser Support


CivicPlus officially sights Google Chrome as the recommended browser that works most effectively with your CivicEngage product.

The reasons are as follows: 

  1. It is very fast and stable - Google invests significant engineering effort in making sure that the browser continually provides a fast, responsive, and satisfying experience on the web.
  2. It is what gets tested the most by CivicPlus- while CivicPlus executes quality testing on multiple browsers and devices, Google Chrome is most frequently tested by our product engineering team.
  3. Our Forms Center provides a drop shadow functionalityto help users identify where form fields are being placed on a form layout, and this function operates effectively in Google Chrome.

Supported Browsers

  Internet Explorer Edge Firefox Chrome Safari
I.E. 11 *
Latest Version Latest Version Latest Version Not supported
MAC Not Supported Not Supported Not Supported Not Supported

Latest Version

  iOS Android
Mobile (front-end only) Native browser only - current + 1 back Native browser only - current + 1 back


Note: CivicPlus will also support I.E. 10 until August 19, 2017.

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