Notify Me


CivicEngage
®

Manage Subscriptions in Notify Me

Note: You can also use Subscriber Management to manage subscribers.

Viewing

If you want to view your list of subscribers, then all you have to do is go to the Choose an Action drop-down of the list you want and access the subscribers option. In this page you should be able to view every subscription you have for this particular notify me list.

Add or Delete Manually

  1. Select Modules > Content > Notify Me
    chrome_2017-10-11_15-04-19.png
  2. Select Choose an Action > Subscribers for your chosen list
    chrome_2017-10-12_09-55-29.png
  3. Add a subscriber for the chosen list by simply inputting their email address, choosing HTML or Text, and selecting the Add button
    chrome_2017-10-12_10-00-45.png
    • If the subscriber wishes to be added the list via SMS (mobile text) message, enter their phone number and click Add
  4. Delete a subscriber by selecting the Delete link next to the email address, or by placing a check mark in the box next to the email address and click Delete Marked button in the lower right
    1. Select Ok when prompted if you are sure that you want to delete the user(s). You will then select OK to send a notification and delete the user or select Cancel to not send a notification and delete the user
      chrome_2017-10-12_10-03-12.png

Importing

  1. Navigate to Module > Content > Notify Me
    chrome_2017-10-11_15-04-19.png
  2. From the category you want to add subscribers to, select Choose an Action > Subcribers
    chrome_2017-10-12_09-55-29.png
  3. Click on Import Subscriptions 
    chrome_2017-10-12_09-58-24.png
  4. Follow the on-screen instructions and examples that appear in a new window
    chrome_2017-10-11_15-36-45.png

Note: Importing subscribers will send a confirmation out to those being imported and they will not show in the list until they confirm. There is an option to bypass this via a prompt, if this option is not showing for you please contact us.

Exporting

If you want to export the subscriber list, simply click Export Subscriptions. You will have the options to export, Active, Inactive Due to Excessive Bounces, or both:

  1. Select Modules > Content > Notify Me
    chrome_2017-10-11_15-04-19.png
  2. Select Choose an Action > Subscribers for your chosen list
    chrome_2017-10-12_09-55-29.png
  3. Select the Export Subscriptions button
    chrome_2017-10-12_08-57-32.png
  4. A prompt will appear asking what you want to do with the file. Select the appropriate subscribers you would like to export and select Export
    chrome_2017-10-11_15-25-58.png

  5. Once downloaded, a file will appear in your browser on the bottom left corner, where you can choose to "Save" or "Save As".

Note: The file will be saved as a .txt file.

 

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