Technical Assistance & Support


CivicEngage
®

Information to Include in Your Ticket to Support

Overview

Knowing more about your issue will assist our support team in resolving your issue as quickly as we can. If you are able, please answer the following questions in your initial email to the support team.

Starting Point (where do you start):


Web Address / URL: __________________ (If Applicable)

Example: https://www.cp-example.civicplus.com/page/100


Mobile App Name: _________________ (If Applicable)

Example: "CivicPlus Example Mobile App

Exact steps that you take to consistently reproduce this issue:

  1.  
  2.  

etc.


Environment that consistently reproduces this issue:

Browser(s) Used (Please include browser version):

App Version:

Device Type (Android, iPhone, PC, Mac):

Operating System:




I'd Like to Request an Enhancement

0 out of 0 found this helpful

Updated:
Follow