Network Management and Administration


Network Administrator Permission Level


CivicReady allows you to designate a user as  Network Administrator.

Network Administrators have the following rights:

  • Configure the Network
  • View Reporting
  • Create and Manage Groups
  • Create and Manage Locations
  • Manage Members of the Network
  • Assign Admin rights to Users
  • Ability to Post a Message to any/all Groups
  • Download User Reports
  • Download Group Lists
  • Receive .csv Processing Reports
  • Receive user telephone number change report
  • Approve Groups
  • Approve Members
  • Approve Messages


The Network Admin permission level can be assigned two ways via the Network Settings page or via the CSV file upload.


Network Setting

Assignment within the Network Settings section:

  1. From the Homepage select Admin Settings from the top menu and choose your Network.
  2. Click on the Users tab in the Network's Settings page.
  3. Search for the User that you would like to designate as a Network Administrator and click on "Make Network Admin".
  4. NOTE: In this section you are able to grant and remove Network Admin rights for any user.


CSV File Upload

In addition, Network Administrators can be assigned via uploading a CSV file to a group through the Add/Invite Member area (or using the SFTP access for Database Integration Clients).

In order to set specific permissions for a Group Member you will need to use the followingCSV format and enter the "Group ID#", a "Pipe Sign |" and a "number" in the "Group ID#"column.

There are 4 Pipe Signs that represent a specific Administrative privilege level:

  • |1  is Full Group Administrator
  • |2  is Network Administrator
  • |3  is Limited Group Administrator
  • |4  is Authorized Sender

(An example of assigning a Network Admin is below in a .CSV format. Column "F" is the"Group ID#" column.

Line 2: Group ID# | 2 = 166235 | 2  -- > Network Administrator

Note: 1, 3, and 4 are reserved for Group Administrator Permission Levels (omitted in this page). For more information on how to assign a Group Admin level please view our permissions article.


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