Frequently Asked Questions


CivicEngage
®

Delete an FAQ Category

Note: All questions in a category must be unpublished and deleted before you can delete the category. Only System Administrators and Owners can delete a category.

Instructions

  1. Log in to the Admin side of the website.
  2. Select Modules > Content > FAQs.
  3. Choose a category.
  4. Select Choose an Action > View List. This will take you to the list of questions in the category.
  5. Unpublish, then delete each question in the category
  6. Select “OK” on the dialog box that says, “Are you sure you want to delete this question?”
  7. Select the button labeled “Back” next to the “Add Question” button (not the Internet browser Back button) to return to the category.
  8. Find the category.
  9. Select Choose an Action > Unpublish.
  10. Once the category is unpublished select Choose an Action > Delete.
  11. Select “OK” on the dialog box that says, “Are you sure you want to delete this topic?”



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