Note: All questions in a category must be unpublished and deleted before you can delete the category. Only System Administrators and Owners can delete a category.
- Log in to the Admin side of the website.
- Select Modules > Content > FAQs.
- Choose a category.
- Select Choose an Action > View List. This will take you to the list of questions in the category.
- Unpublish, then delete each question in the category
- Select “OK” on the dialog box that says, “Are you sure you want to delete this question?”
- Select the button labeled “Back” next to the “Add Question” button (not the Internet browser Back button) to return to the category.
- Find the category.
- Select Choose an Action > Unpublish.
- Once the category is unpublished select Choose an Action > Delete.
- Select “OK” on the dialog box that says, “Are you sure you want to delete this topic?”