Frequently Asked Questions


CivicEngage
®

Delete an FAQ Category

Who can use this feature?

System_Admin.png Slash.png Owner.png

Important Notes

Note: All questions in a category must be unpublished and deleted before you can delete the category.

Instructions

  1. Select Modules > Content > FAQs
    chrome_2017-11-21_14-13-26.png
  2. Find the category you would like to delete
  3. Select Choose an Action > View List
    chrome_2017-11-21_14-18-54.png
  4. Unpublish, then delete each question in the category
    chrome_2017-11-21_14-17-31.png
    chrome_2017-11-21_14-20-43.png
  5. Select OK on the dialog box that says, Are you sure you want to delete this question?
    chrome_2017-11-21_14-21-23.png
  6. Select Back
    chrome_2017-11-21_14-22-14.png
  7. Find the category you would like to delete
  8. Select Choose an Action > Unpublish
    chrome_2017-11-21_14-23-02.png
  9. Select Choose an Action > Delete
    chrome_2017-11-21_14-24-07.png
  10. Select OK on the dialog box that says, Are you sure you want to delete this category?
    chrome_2017-11-21_14-00-49.png

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