Change Your Email Address

This article will show you how to change the email address associated with your CivicPlus Single Sign-On account. 

Important Notes

• Users signing through their organization’s Custom IdP (Identity Provider) cannot edit their email addresses. Their email will default to what is listed on their IdP.
• Administrators will not be able to reset email addresses for users in their organization.
• Before an email address can change, the system must receive accepted verification.
• Learn how to Consolidate CivicPlus Email Accounts.

Instructions

1. Log in to your account
   
2. Select the Contact Information tab
   
3. Enter the New Email Address
   
   
   Note: You cannot change the email for an external account.
4. Click Change Email to save
   
5. A confirmation link will be sent to the new email in order to validate