Forgot a Password

This article will show you how to use the Forgot a Password feature to reset your password.

Instructions

1. Navigate to the sign-in screen for your integrated CivicPlus product or go to the Sign In Screen
2. Select Forgot your password?
   
   
3. Enter your Email address and click Submit
   
   
4. You will be sent an email from no-reply@civicplus.com; click the Reset Password link
   
   
   • Note: This link will expire after 24 hours for security purposes.
5. Enter and confirm your new password
   
   
   • Note: Your password cannot match your four most recently used passwords.
   • Note: Your password must be at least 8 characters in length containing both numbers and letters.
   • Note: View the full list of password requirements.
6. Select Reset
   

Related Articles

• Password Requirements