This article will show you how to navigate through two-factor login. Two-factor authentication through the new CivicPlus single sign-on now uses authenticator apps rather than email to improve security for users. 

Instructions 

1. When the login screen appears, enter your credentials
   
2. You will be taken to a second screen to enter your Authenticator code. Open the authenticator app that you used during setup, and copy and paste the code in the box. 
   
3. Select Sign In before the one-time code has expired and you should be successfully signed in and redirected to your destination URL
   

Related Articles

• Set Up Two-Factor Authentication for an Account
• Force Two-Factor Authentication for an Organization