We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Two-Factor Sign-In
Updated:
This article will show you how to navigate through a two-factor login. Two-factor authentication through the new CivicPlus single sign-on now uses authenticator apps rather than email to improve security for users.
Instructions
When the login screen appears, enter your credentials
You will be taken to a second screen to enter your Authenticator code. Open the authenticator app that you used during setup, and copy and paste the code in the box.
Select Sign In before the one-time code has expired and you should be successfully signed in and redirected to your destination URL
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