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Applications Overview

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Applications are the products that are tied to an Organization. An Organization's applications will display in the Dashboard and within the product App switcher.

Important Note

If your organization is missing an application, please contact CivicPlus Support.

Dashboard

Each Organization will have a Dashboard that the organization's users can access. The Dashboard will link out to the applications associated with that organization so users can easily navigate to other products.


App Switcher

The applications switcher will populate with all of the applications that are tied to an Organization that an organization user has access to. The switcher will allow users to navigate between their CivicPlus products.

The Applications Switcher icon and list in the Staff Center.


Applications Listing

Organization Owners will also be able to view the Applications listing for their Organization, but will need to contact CivicPlus Support to add or edit any of the applications.


Application Credentials

The Staff Center supports the storage and access of Application Credentials for Web Central, Web Open, Process Automation and Digital Services, Mass Notification, HCMS, Online Code Hosting, and SeeClickFix 311 CRM, as well as a couple of third-party providers.

Organization Owners are able to add credentials to existing applications.

The Applications tab with a highlighted manage credentials option.