Change Your Password

This article will show you how to change the password on your account using the new sign-in screen. If you have forgotten your password, follow the instructions on how to get a reset password link. 

Important Notes

• A user can no longer set a password for a different user. Instead, an email prompt will send to the user in order for them to reset their own password. In addition, passwords are no longer emailed to the user when they select Forgot Password; a reset password link sends instead.

• Your password needs to be sufficiently long and unique to be secure. New passwords cannot match the 4 most recently used passwords. All passwords are compared against a list of more than half a billion passwords from previous data breaches to ensure security.

• Your password must be at least 8 characters in length and contain characters from both of the following categories:

  • English characters (A through Z)

  • Base 10 digits (0 through 9)

Instructions

1. Sign in to your account
   
2. Select the Password tab
   
3. Enter your Current Password
   
   
4. Enter your New Password and Confirm the New Password
   
   
   Note: View the Password Requirements.
5. Click Update Password
   

Supporting Articles

• Password Requirements
• Forgot a Password