CivicPlus is only able to provide support on our products, so using a third-party application limits the support we are able to provide. If you use dlvr.it to setup the automation, if you experience any issues it is encouraged to review their Help Center.
Automatic Population (RSS)
Enabling automatic posting shortens the amount of time and effort necessary to get information to your citizens. You can use a third-party RSS feed service to tie together your website and social media accounts.
How it Works
When something new is added to the website, such as a job opening or an upcoming meeting, a third-party RSS feed service can automatically post it to your Facebook and Twitter pages. We recommend starting with the following 5 most commonly updated feeds: Agenda Center, Alert Center, Calendar, Jobs, and News Flash.
Step 1: Locate RSS Feeds on Website
- In a new browser or tab, open your website's homepage and add /rss.aspx in the URL box.
- Locate your desired feed - the most common is Alert Center, Calendar, and News Flash but you can do any of the ones located on this page
- Right click on the category you would like to push or right click on All to grab any item, regardless of category.
- Copy the hyperlink to the feed - depending on your browser this may read Copy Shortcut or Copy Link, or anything similar.
Step 2: Create a third-party RSS Social Pushing Site & Setup the RSS Feed
CivicPlus recommends dlvr.it as we experience the most success with this feed reader, however it is not the only available option. We offer instructions for: