Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Physically Set Up Your EMV Device for Authorize.net

  • Updated:

If you are using the BBPOS Chipper, this article will walk you through generic steps that can be used to set up your device with USB or Bluetooth.

 

Important Note

  • A Bluetooth connection will assist with on-site transactions, however, you do not need Bluetooth for your EMV device to work.

 

Disclaimer

CivicPlus does not support, nor troubleshoot, hardware provided by third parties. For issues following the documentation linked below, please contact Authorize.net’s support team.

 

Use the BBPOS Chipper With a USB

Plug the device in using the USB cable that the device came with. You do not need to press the power button. The device will automatically charge and will automatically connect to the CivicPlus Pay Tray application.

 

Plug in the BBPOS chipper.

 

You may also opt to use a stand or cradle. Plug the USB cable into the stand using the port found on the bottom.

 

Cradle the BBPOS chipper.

 

Use the BBPOS Chipper with Bluetooth

The following instructions will walk you through setting up Bluetooth connectivity.

 

Instructions

  1. Verify the device is charged, you will need to plug it in via USB to charge it
    Note: You can still use the device in USB mode while charging.
  2. Press the power button on the side and confirm that the device is not in sleep mode
    Press the power button on the BBPOS chipper.
  3. The device should automatically enter discovery mode
  4. On your computer, go to Settings > Bluetooth & other devices and make sure Bluetooth is set to On.
    Bluetooth on.
  5. Click Add Bluetooth or other device
    Add device.
  6. Click Bluetooth in the list of kinds of devices
    Bluetooth.
  7. The Serial number on the back of the device should now show in the list of devices to be paired
    View serial number.

Comments

Let us know what was helpful or not helpful about the article.

0 comments

Please sign in to leave a comment.