CivicPlus Pay (“Pay”) is a secure, PCI-compliant, standalone utility application integrated within the CivicPlus® Platform that local governments can use within CivicEngage, CivicRec, and CivicOptimize.

Whether your citizens want to pay online using their debit or credit card, use ACH, or they are in-person to make their payment using a digital wallet, Pay enables your solutions to do more, allows citizens to choose how they pay, and ensures security at each step.

CivicPlus Pay integrates with a variety of well-known payment gateways and after further evaluation, partnered with those that were top of the line in terms of integration support, available functionality, and flexibility to meet the needs of our clients in terms of technology and rates. Through the partnerships with these vendors, both CivicPlus and the selected gateway can streamline the joint processes and provide added value beyond just integration.

CivicPlus Pay offers both Partner and other Supported gateway integrations. View the Full List of Supported Gateways.

Why CivicPlus Pay? 

Today’s citizen engagement model is all about convenience and simplicity. Citizens want intuitive and streamlined access to municipal services, and that includes completing payments for everything from permits to taxes, to utility bills. Our product innovators created CivicPlus Pay to offer local governments an integrated and secure payment solution and a consistent, user-friendly experience for citizens.

Pay provides a critical financial data transaction need and enables secure citizen and business payment transactions for any municipal service, all within a single, trusted, and integrated system.