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Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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Integrated Gateways

  • Updated:

Primary Payment Providers

CivicPlus partners with the following payment vendors to enable payments on CivicPlus products. Going with a Partner Payment Vendor means there is a more streamlined process in place and therefore less back and forth for you, the customer. Like CivicPlus, our partners are motivated to provide you with high-quality service, direct support, and competitive pricing.

 

Gateway Online ACH In-Person Cards Saved Payment Method ACH Saved Payment Method Supports Contactless Payments Can Act as Both Gateway and Processor
CardPointe Yes No* Yes Yes Yes Yes Yes
CSG Forte Yes Yes Yes Yes Yes Yes Yes
Global Payments Integrated Yes Yes Yes Yes Yes Yes Yes

 

Note: CivicPlus neither endorses nor recommends any specific payment provider.

 

Secondary Payment Providers

CivicPlus can accommodate the following gateways, although we do not recommend their use due to reduced functionality and limited support. Additional fees may apply to facilitate the configuration and ongoing technical maintenance of these secondary services.

 

Gateway Online ACH In-Person Cards Saved Payment Method ACH Saved Payment Method Supports Contactless Payments Can Act as Both Gateway and Processor
Authorize.net through BankCard USA Yes Yes Yes Yes Yes No No
Braintree** Yes No No Yes No No No
Elavon Converge Yes No Yes Yes No Yes Yes
Heartland Yes No Yes No No No Yes
NCR/JetPay Yes No Yes No No No Yes
PayPal Payflow Yes No No Yes No No No
Tempus Yes No Yes No No Yes Yes

 

** Individual Braintree accounts are supported but the shared CivicPlus Braintree account (aggregate) is no longer supported. 

 

In-Article Glossary

  • ACH: Automated Clearing House

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