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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Integrated Gateways

  • Updated:

CivicPlus Payments 

CivicPlus recommends using CivicPlus Payments as your primary payment option. To learn more about CivicPlus Payments, review the CivicPlus Payments section on the Help Center. 

 

Gateway Online ACH In-Person Cards Saved Payment Method ACH Saved Payment Method Supports Contactless Payments Can Act as Both Gateway and Processor
CivicPlus Payments Yes Yes Yes Yes Yes Yes Yes

 

Primary Payment Providers

CivicPlus partners with the following payment vendors to enable payments on CivicPlus products. Going with a Partner Payment Vendor means there is a more streamlined process in place and therefore less back and forth for you, the customer. Like CivicPlus, our partners are motivated to provide you with high-quality service, direct support, and competitive pricing.

 

Gateway Online ACH In-Person Cards Saved Payment Method ACH Saved Payment Method Supports Contactless Payments Can Act as Both Gateway and Processor
CardPointe Yes Yes Yes Yes Yes Yes Yes
CSG Forte Yes Yes Yes Yes Yes Yes Yes
Global Payments Integrated Yes Yes Yes Yes Yes Yes Yes

 

Note: CivicPlus neither endorses nor recommends any specific external payment provider.

 

Secondary Payment Providers

CivicPlus can accommodate the following gateways, although we do not recommend their use due to reduced functionality and limited support. Additional fees may apply to facilitate the configuration and ongoing technical maintenance of these secondary services.

 

Gateway Online ACH In-Person Cards Saved Payment Method ACH Saved Payment Method Supports Contactless Payments Can Act as Both Gateway and Processor
Authorize.net through BankCard USA Yes Yes Yes Yes Yes No No
Braintree** Yes No No Yes No No No
Elavon Converge Yes No Yes Yes No Yes Yes
Heartland Yes No Yes No No No Yes
NCR/JetPay Yes No Yes No No No Yes
PayPal Payflow Yes No No Yes No No No
Tempus Yes No Yes No No Yes Yes

 

** Individual Braintree accounts are supported but the shared CivicPlus Braintree account (aggregate) is no longer supported. 

 

In-Article Glossary

  • ACH: Automated Clearing House

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