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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Set Up Tempus EMV Devices for CivicPlus Pay

  • Updated:

This article will give an overview of how to procure and set up devices for Tempus. 

 

Important Note

  • Your devices must be purchased directly from Tempus. The CivicPlus integration was tested using the Igenico Lane 5000. Learn more about the supported devices. 

 

Disclaimer

CivicPlus does not support, nor troubleshoot, hardware provided by third parties. For issues following the documentation linked below, please contact Tempus’s support team.

 

Prerequisites

  1. Download and install PaymentMate
  2. Physically set up your device. It needs to be powered on and plugged into a USB.

 

Instructions

  1. Open the Registry Editor application 
    registry editor.
  2. Open HKEY_LOCAL_MACHINE > SOFTWARE
    software folder.
  3. Open WOW6432Node 
    wownode.
  4. Right-click on Tempus Technologies and select New > Key 
    tempus new key.
  5. Name the folder InteractiveAPI 
    interactive api.
    Note:     Double-check your spelling. The folder name must match exactly.
  6. Right-click on InteractiveAPI and select New > String Value 
    new string value.
  7. Rename the string to EnableHTTP
    enable HTTP.
  8. Right-click on EnableHTTP and select Modify 
    modify.
  9. Enter 1 in the Value data field and click OK 
    value data.
  10. Close the Registry Editor Application and go to C:\Spectrum\Utilities\CertificateInstaller in your File Explorer 
    Note: This could be a different location based on where you installed PaymentMate.
  11. Right-click on importcerts and select Run as Administrator
    run as admin.
  12. After the batch file finishes running, open PaymentMate (you should have already activated your installation) and select Configure 
    configure paymentmate.
  13. Navigate to the Peripherals/Receipts tab and select Configure Peripherals
    configure peripherals.
  14. On the Station Settings tab, select Interactive API under Mode of Operation 
    tempus station settings.
  15. On the PIN Pad tab, select your device: for the Lane 5000, select Ingenico iSC(250/480) 
    tempus ingenico isc.
  16. Select your COM Port
    com port.
    Note: Your COM Port can be confirmed by checking your Device Manager.
  17. Click OK
    tempus ok.
  18. Allow your device to perform its updates. This can take several minutes. Once complete, you are ready to try a test transaction.

 

Resources

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