We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Global Payments Integrated's Decline Minimizer
Updated:
Global Payments Integrated's (formerly OpenEdge) Decline Minimizer is a feature that enables CivicPlus Pay to capture card updates. This allows for your cards-on-file to remain valid even when a card has a new expiration date or is otherwise updated by the card issuer.
Benefits
Keeps cards-on-file up-to-date
No longer have to track down residents to get updated payment information
Avoid lost or delayed payments due to declines
By default, all Pay accounts should have the decline minimizer activated. If you are seeing a higher-than-normal rate of declines, check with Global Payments Integrated to ensure that the decline minimizer is active for your account.
Comments
Let us know what was helpful or not helpful about the article.
Comments
Let us know what was helpful or not helpful about the article.0 comments
Please sign in to leave a comment.