We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Chip Readers and Pin Pad Devices
Updated:
This article will give an overview of how to procure and provision devices for Heartland.
Purchasing
Your devices must be purchased directly from Heartland. The CivicPlus integration was certified using the PAX S300.
Provisioning
Heartland offers a template that allows your devices to be provisioned using the settings that CivicPlus has pre-determined that you will need. This allows each device that you deploy to already be configured. Please be sure to inform Heartland that your devices will be used with CivicPlus Pay.
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