The Portal Notifications tab allows you to manage email/SMS (text message) notifications from other CivicPlus products. You can also manage your notifications on the Portal Dashboard.
Subscribe to Notifications
- Go to your organization's Portal page
- Select the Alerts & Notifications tab
- If needed, use the Search bar to search for a notification list
- Use the toggle next to a list to subscribe to email/SMS notifications
Note: If you are not already logged in you will see a pop-up asking you to sign in or create an account to subscribe. - The first time you subscribe to SMS notifications in Portal you will need to either select an existing Phone Number or Add a Phone Number
- If you are adding a phone number, fill out the fields and click Save Changes
- Supports: Check the boxes if the phone number allows text messages and/or voice calls
- Phone Number Label (Optional): Edit the default label to describe the number, such as "Mobile Phone"
- Phone Number: Add the 10-digit phone number (no dashes)
- Default Phone Number: If you have more than one phone number associated with your account you can choose which number is the default
- Select the number from the Phone Number drop-down and click Save
Note: This number will be used automatically when you subscribe to Notification lists in the future. You can click Manage Contact Information to update, as needed.
- If you are adding a phone number, fill out the fields and click Save Changes
- A green confirmation bar will appear in the bottom right corner when you have successfully subscribed
Note: For Web Central Notify Me lists, you will also receive an email asking you to confirm your subscription.
View Your Subscriptions
- Go to your organization's Portal page
- Select the Alerts & Notifications tab
- Click the Filters icon
- Check the Show only my active subscriptions box
- View your subscriptions
Unsubscribe from Notifications
- Go to your organization's Portal page
- Find Your Subscriptions
- Click the toggle button next to the list you want to unsubscribe from
Note: You can also use the Unsubscribe from All button to unsubscribe from all email and/or SMS notifications. - A green confirmation bar will appear in the bottom right corner when you have successfully unsubscribed
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