Download an App to Your Mobile Device

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When you share a link to an app, it will open in a browser window on the user's mobile device. This article walks through how to download the app to the device so it shows on the user's app screen.

Android Instructions

  1. Open the app link in the browser window on your mobile device

  2. Click the three-dot menu in the top right corner Emerald City Services webpage displaying permits, event applications, and license renewal options.

  3. Select Install app in the dropdown Menu options displayed with a highlighted 'Install app' feature for easy access.

  4. Click Install on the confirmation pop-up Prompt to install the Emerald City Services app with options to cancel or install.

  5. The app will download to your device Mobile screen displaying the Emerald app icon and battery status.


iOS Instructions

  1. Open the app link in Safari on your mobile device

  2. Select the Add icon (square with up arrow) at the bottom CivicCity app interface showing process automation and digital services options.

  3. Click Add to Home ScreenOptions menu showing various actions including 'Add to Home Screen' highlighted.

  4. Select Add in the top right corner Adding CivicCity website shortcut to the home screen on a mobile device.

  5. The app will download to your deviceCivicCity app icon showcasing process automation and digital services on a mobile screen.