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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Import Users

Updated: April 10, 2025 14:32

This article will show you how to use a .CSV file to import users into your Organization.

Import File Rules

A template is included as a resource at the bottom of this article.

Include the following columns in the following order:
1. First Name
2. Last Name
3. Email
4. Secondary Email
5. Phone Number
6. Groups
Imported file must be .CSV
Row one must include the label of the field
Groups with which to associate the user can be added to the last column(s) with one group per column
Existing users' groups will be updated, but all user information will be unchanged