Okta Integration

Okta is an integrated identity management service that leverages an on-demand cloud platform and secure integration with existing Active Directory infrastructure.  

Okta’s core service is a multi-tenant solution with an Active Directory agent that installs locally but without any appliances or servers to buy or maintain. Okta’s agent makes a secure, outbound-only connection over HTTPS (Hypertext Transfer Protocol Secure). After Okta authenticates a user with the cloud application, all ongoing traffic is between the user and the application.

Okta supports delegated authentication, provisioning and de-provisioning, directory sync, and Active Directory password management. Whenever a change occurs in either direction between Active Directory or Okta, those changes are synchronized incrementally. An administrator can deactivate a user in the Okta Universal Directory, and the user’s record in the Active Directory will also be deactivated instantly.

Requirements

• Okta Single Sign-On, with the option to create an OpenID Connect Application
• CivicPlus does not support the setup of an Okta account or the implementation of any Okta requirements.
• Users must have an Active Directory email address with the following:
  • An organizationally unique domain (user@city.com)
  • Non-organizationally unique emails (user@gmail.com) can be used for logging on to CivicPlus Single Sign-On (SSO) but cannot be integrated with an Okta log-on.

Contact Support or your Customer Success Manager for more information.