Pending Messages

Notifications appear in the Pending Messages tab if the content is scheduled to be published in the future or because the notification is scheduled to be sent a specified number of days in advance of a date. Users can also modify the schedule and cancel pending messages.

Modify a Pending Message

1. Sign in to your organization's Notifications site (http://notifications.civicplus.com/[orgname]/admin)
2. Navigate to the Pending Messages tab
   
   • You can also access it by going to Subscription Lists, selecting the Action Menu, and selecting Pending Messages for a list
     
3. Click Actions and select Modify next to the pending message
   
4. Update the Notification settings
   
   • Do not send: Choose if you don't wish to send a notification
   • Send now: Select to send the notification now
   • Send based on eventdate field: Send the notification based on the date of your item
     Note: This option will only display for Event Content Types.
5. Click Next
   
6. Configure Notification Details
   
   Note: These will vary depending on the option selected.
   • Email Subject: Modify the subject line for the email notification
   • Email Introduction: Add an introduction to your email notification, the content of the item will be displayed below this
   • Text Message (SMS): Edit the text message that will be sent. Long messages will be split into multiple text messages and a link to the item will be included at the end of your message.
7. Click Done
   

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Cancel a Pending Message

1. Sign in to your organization's Notifications site (http://notifications.civicplus.com/[orgname]/admin)
2. Navigate to the Pending Messages tab
   
3. Select Actions and select Cancel next to your desired message
   
4. Click OK on the pop-up that says Are you sure you want to cancel this notification?
   

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