Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Create & Manage Subscription Lists

  • Updated:

This article will show you how to create a Subscription List in CivicPlus Notifications.

 

Important Notes

  • Each list requires a name and a description. Names must be unique and can be a maximum of 100 characters. The description may be up to 1,000 characters in length.
  • All categories associated with the HCMS will be available to add to a list. One or more categories can be associated with each list.
  • There is no Draft state of a list. All lists can be subscribed to by residents. Lists set as internal-only will be restricted to imported/authenticated users. 

 

Article Navigation

 

Create a List

  1. Sign in to your organization's Notifications site (http://notifications.civicplus.com/[orgname]/admin)
  2. Navigate to the Subscription Lists tab
    Subscription lists tab in left navigation.
  3. Click New Subscription List
    New subscription list button.
  4. Complete the fields
    Create list fields.
    • Name: Enter the name of the list
    • Description: Add a short description
    • Sender Name: This is the name that will appear in the From field of the notification
      Note: This will default to the name of the organization.
    • Reply-To Email Address: This is the email address that will be used if the user chooses to reply to an email notification
      Note: This will default to no-reply@civicplus.com.
    • Header / Footer (Optional): If needed, add an email header and footer that will display in the notification emails
    • Enable SMS: Turn on/off SMS (text) messages for this subscription list. If toggled off, users will not be able to subscribe to SMS notifications for that list.
    • Internal Only: Enable to make this an internal-only list. This will remove the listing from the public-facing screen and only authenticated users associated with the Organization or imported users will be able to subscribe or unsubscribe.
    • Products: Indicate the product(s) for an individual subscription list
    • Categories: If you selected HCMS in the Products list, select the HCMS categories to add to the list
    • Hide field labels: If you selected HCMS in the Products list, you can choose to hide the content type field labels on all notifications for this subscription list
  5. Click Save
    Save list.

 

Go to Article Navigation

 

Delete a List

Important Notes

  • All staff users can delete any list
  • Lists can be deleted if there are associated subscribers

 

Instructions

  1. Sign in to your organization's Notifications site (http://notifications.civicplus.com/[orgname]/admin)
  2. Navigate to the Subscription Lists tab
    Subscription lists tab in left navigation.
  3. Find the desired list and click Actions and then Delete
    Delete List.
  4. Respond OK to the pop-up prompt that says Are you sure you want to delete this subscription list?
    Notifications Delete List Warning.

 

Go to Article Navigation

Comments

Let us know what was helpful or not helpful about the article.

0 comments

Please sign in to leave a comment.