Create a Subscription Lists

This article will show you how to create a Subscription List in CivicPlus Notifications.

Important Notes

• Each list requires a name and a description. Names must be unique and can be a maximum of 100 characters. The description may be up to 1000 characters in length.
• All categories associated with the HCMS will be available to add to a list. One or more categories can be associated with each list.
• There is no Draft state of a list. All lists can be subscribed to by residents. Lists set as internal-only will be restricted to imported/authenticated users. 

Instructions 

1. Navigate to the Subscription Lists tab
   
2. Click New Subscription List
   
   
3. Complete the fields
   
   
   • Name: Enter the name of the list
   • Description: Add a short description
   • Sender Name: This is the name that will appear in the From field of the notification
     • Note: This will default to the name of the organization.
   • Reply-To Email Address: This is the email address that will be used if the user chooses to reply to an email notification
     • Note: This will default to no-reply@civicplus.com.
   • Header (Optional): If needed, add an email header
   • Footer (Optional): You can also add an email footer
   • Enable SMS: Turn on/off SMS messages for this subscription list. If toggled off, users will not be able to subscribe to SMS notifications for that list.
   • Internal Only: Enable to make this an internal-only list. This will remove the listing from the public-facing screen and only authenticated users associated with the Organization or imported users will be able to subscribe or unsubscribe.
   • Products: Indicate the product(s) for an individual subscription list
   • Categories: If you selected HCMS in the Products list, select the HCMS categories to add to the list
   • Hide field labels: If you selected HCMS in the Products list, you can choose to hide the content type field labels on all notifications for this subscription list
4. Click Save