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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Webhook Integrations

  • Updated:

This is a paid integration and users will not see this option in their Integration Hub unless they have paid for access. For those with access, you can create and modify your simple and advanced integrations using a webhook trigger. 

 

Important Notes

  • Webhooks are used with third-party systems. They allow users to integrate their CivicPlus products with third parties. The payload for the webhook comes from the third-party system and not CivicPlus.
  • We only support Integration Hub functionality and won't provide support with anything related to the third-party system.

 

 

Instructions

  1. To create an integration with a Webhook Trigger, you will first need to create a Simple Integration or Advanced Integration. For this article, we are using Advanced.
  2. On the Design step, choose Webhook as your trigger and provide the payload for your webhook in JSON. This information will be used to populate chips that can be used for mapping purposes in the Configure step
    new advanced integration, webhook trigger set up

  3. In the Test & Confirm step, you will be provided a unique URL to be used for posting the payload for this webhook. You can easily copy this by selecting the copy icon on the right side of this field. This field cannot be edited
    new advanced integration, test and confirm step, webhook url and copy icon

 

Supporting Articles

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