External Sign-In

Using an external sign-in service allows you to log in to your CivicPlus account using the same login information that you use for your Apple, Facebook, Google, or Microsoft account.

Important Notes

• This feature is disabled for all Platform IdP-integrated users.

• Multiple external sign-in services can be added to the same account.

Create an Account with External Sign In

1. Navigate to the account page

2. Select an external sign-in option

3. Sign in with an existing Apple, Facebook, Google, or Microsoft account

   Note:

   Users cannot be created with existing CivicPlus user email addresses. External Sign In must be added through Manage Account. Microsoft accounts controlled through Active Directory may not be permitted by your Organization.

Add or Remove External Sign-In on an Existing Account

1. Log in to your CivicPlus account

2. Select the Password & Security tab

3. Scroll down to Manage Your External Logins and select Apple, Facebook, Google, or Microsoft to be able to sign in with those credentials

4. Sign in with an existing account on the external sign-in screen

   Note:

   Microsoft accounts controlled through Active Directory may not be permitted by your Organization.

5. If successfully added, the external sign-in will be listed and can be removed under Registered Logins

   Note:

   Multiple external sign-in services can be added to the same account.