This article will show you how to add or remove external sign-in accounts for Microsoft, Facebook, Apple, or Google on an existing Single Sign-On account. Using an external sign-in service allows you to log in to your CivicPlus account using the same login information that you use for your Apple, Facebook, Google, or Microsoft account.
Important Notes
- If you do not already have a Single Sign-On account, learn how to create one using external sign-in.
- This feature is disabled for all Custom Identity Provider (IdP) integrated users.
- Multiple external sign-in services can be added to the same account.
Instructions
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Log in to your CivicPlus account
- Select the Password & Security tab
- Scroll down to Manage Your External Logins and select Apple, Facebook, Google, or Microsoft to be able to sign in with those credentials
- Sign in with an existing account on the external sign-in screen
Note: Microsoft accounts controlled through Active Directory may not be permitted by your Organization. - If successfully added, the external sign-in will be listed and can be removed under Registered Logins
Note: Multiple external sign-in services can be added to the same account.
Comments
Let us know what was helpful or not helpful about the article.2 comments
I just want to sign in to secure a meeting room. I cannot determine what to do next. Nothing seems to work. Just trying to schedule a meeting at Hesperia on 8/23/25. Can't get past your security. Nothing works. Do I need to set up an email, just for your site?
Rose Williams You should reach out directly to the city. They will be able to instruct you on what is needed. Thank you.
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