To ensure the stability, scalability, and security of CivicPlus single sign-on, all integrated products have been moved to a new sign-in experience. This new sign-in includes:
- A simpler, faster-loading user interface
- New external sign-in options, allowing account creation and ongoing sign-in to be managed through Apple, Facebook, Google, and Microsoft personal accounts
- Improved two-factor authentication via any time-based one-time password (TOTP) app
- Management and expiration control of multiple personal access tokens per user
- Ability to download all user data stored within single sign-on
New Sign-In Screen
Old Sign-In Screen
Comments
Let us know what was helpful or not helpful about the article.5 comments
Is there a short, user-friendly version of the login URL? Maybe something like /login or /signon?
I find that users tend to bookmark the login page with really unwieldy parameters appended to the end of the URL (example: .../Authentication/PublicLogin?txtRedirect=https%3a%2f%2fwa-whatcomcountyintranet.civicplus.com%2f) and those often break or cause issues. Trying to remove the parameter from that URL sends users to a profile management page or a 404 page which is not what they want. They want to go to the front of the site after they log in.
A clean, simple login URL with no parameters required that goes to the front of the website after login would be a huge help if that exists.
Hi Rick,
Adding "/myaccount" after the site URL should direct users to the sign-in screen. So for your site, users could bookmark https://wa-whatcomcountyintranet.civicplus.com/myaccount
When I follow that link, it brings me to the sign in page, but once I log in, it redirects me to my user profile page at http://wa-whatcomcountyintranet.civicplus.com/MyAccount/Profile
Hi Rick, try this URL: https://wa-whatcomcountyintranet.civicplus.com/Authentication/SingleSignOn It should direct you to the Dashboard of the site after logging in.
That looks like what I need. Thank you!
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