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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Set a Payment Field as Not Required in Converge

  • Updated:

This article will show you how to make fields not required in Converge. This can help solve errors such as “The field Address1 (ssl_avs_address) required but not supplied in the authorization request.”

 

Instructions

  1. Log in to Converge
    Sign in to Converge.
  2. Navigate to Settings and select Payment Fields
    Settings payment fields.
  3. Scroll down to the Order Section and the Billing Address sections, any fields with red asterisks are currently required
    Required fields.
  4. Click the pencil icon next to a field you wish to modify
    Edit field.
  5. Uncheck the Required Field option
    Uncheck required field.
  6. Click Update
    Update.
  7. Select Save
    Save fields.
  8. Click the Terminal drop-down at the top to navigate to another terminal
    Terminals.
  9. Repeat steps 3 to 7 on each terminal, as needed

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