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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Create an Internal-Only Subscription List

  • Updated:

This article will show you how to create an Internal-Only Subscription List in CivicPlus Notifications.

 

This will remove the listing from the public-facing screen and only authenticated users associated with the Organization or imported users will be able to subscribe or unsubscribe.

 

Important Notes

  • If a non-authenticated user has been imported to the list, they will see it on their listing screen and will be able to unsubscribe. When they have unsubscribed, they will no longer be able to view or re-subscribe to the list unless they are re-imported. 
  • All categories associated with the HCMS will be available to add to a list. One or more categories can be associated with each list.
  • There is no Draft state of a list. Lists set as internal-only will be to any imported/authenticated users. 

 

 

Instructions

  1. Navigate to the Subscription Lists tab
    Subscriptions Lists tab.
  2. Click New Subscription List
    new subscription list.
  3. Add a Name and Description for the list
    name and description.
    Note: Names must be unique and can be a maximum of 100 characters. The description may be up to 1,000 characters in length.
  4. Scroll down and toggle on Internal-Only
    internal only.
    Note: This will remove the listing from the public-facing screen and only authenticated users associated with the Organization imported users will be able to subscribe or unsubscribe.
  5. Fill out other fields as needed
    create list fields.
    • Sender Name: This is the name that will appear in the From field of the notification. This will default to the name of the organization.
    • Reply-To Email Address: This is the email address that will be used if the user chooses to reply to an email notification. This will default to no-reply@civicplus.com.
    • Header (Optional): If needed, add an email header
    • Footer (Optional): You can also add an email footer
    • Enable SMS: Turn on/off SMS (text) messages for this subscription list. If toggled off, users will not be able to subscribe to SMS notifications for that list.
    • Products: Indicate the product(s) for an individual subscription list
    • Categories: If you selected HCMS in the Products list, select the HCMS categories to add to the list
    • Hide field labels: If you selected HCMS in the Products list, you can choose to hide the content type field labels on all notifications for this subscription list
  6. Click Save
    save.

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