This article will walk through how to set up an integration between the Mass Notification System (formerly CivicReady) and the Web Central (formerly CivicEngage Central) News Flash module.
When an alert is posted to a group in the Mass Notification System, a News Flash item will be published to a designated News Flash category and the content will be posted to any applicable News Flash widgets.
Important Notes
- When the News Flash item is created in Web Central, no stop date or time is set.
- Alerts cannot be updated from the Mass Notification System (CivicReady). Once the News Flash item is created by the integration, it must be manually modified from the Web Central back-end.
- Subscriber options for email and SMS should be disabled for the News Flash categories used in the integration.
- News Flash items can still be created and posted on the website separately, but would not be distributed through Notify Me.
Prerequisites
- Set up your Web Central and CivicReady credentials
- Make sure the applicable Web Central News Flash category is set to Update Integration Hub
Instructions
- Sign in to your site
- Navigate to the Integrations tab
- Select + New Integration
- Click the Simple integration card
- Add a Short Description of the integration
- Select CivicReady as the Trigger and CivicEngage Central as the Action
- Select the Applications for the trigger and action
- Select the applicable Credentials for each product
- Select Alert Sent from the Type drop-down and choose the Group from your CivicReady instance that you wish to use when triggering an alert
- Choose News Flash as the Module and select the News Flash Category in CivicEngage Central that the alert should be added to
- Click Next
- Map fields from CivicReady to CivicEngage Central as needed by dragging and dropping the tiles or typing directly into the fieldNote: Learn more about the Custom Text Input Fields above. Required fields include Name and Description. View how field mapping looks in Web Central. The available CivicReady fields may differ depending on your custom alert form.
- Description: There is a 250 character limit
- Click Next
- View an Overview and Test Instructions for your integration
- Click Save
- Enable your integration using the toggle under the Status column
- The integration will now send Mass Notification System alerts to the Web Central News Flash module
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Mass Notification System Alert:
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Web Central News Flash:
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Mass Notification System Alert:
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