Morgan King

1. Get Started
2. Support

Scope  To ensure the delivery of innovative and cost-effective products, CivicPlus may periodically discontinue specific products or versions of products and services. At CivicPlus’s sole discretio...

• Morgan King
• November 09, 2021 18:21
• Updated
• 2 followers
• 0 comments
• 1 vote

1. Get Started
2. Support

CivicPlus has specialized Help Centers for each of our products. For help articles and further assistance with editing your CivicPlus Website, please visit our CivicEngage Central Help Center. Reso...

• Morgan King
• August 16, 2022 14:18
• Updated
• 1 follower
• 0 comments
• 0 votes

1. CivicPlus Single Sign-On
2. Sign-On

Depending on how your account was created, you will receive an email with either a One Time Password or a Validation link in order to verify your email address.    Expired One Time Passwords When v...

• Morgan King
• May 04, 2023 21:42
• Updated
• 1 follower
• 0 comments
• 1 vote

1. CivicPlus Single Sign-On
2. Sign-On

CivicPlus Sign-On (SSO) is an authentication solution that improves your user experience and makes your daily interactions with our products easier. SSO allows you to use one set of user credential...

• Morgan King
• May 25, 2023 16:58
• Updated
• 2 followers
• 0 comments
• -1 votes

1. CivicPlus Single Sign-On
2. Passwords

CivicPlus has upgraded its password security requirements to align with Payment Card Industry (PCI) and National Institute of Technology and Standards (NIST) guidelines. Please note that this does ...

• Morgan King
• May 25, 2023 17:46
• Updated
• 3 followers
• 0 comments
• 1 vote

1. CivicPlus Single Sign-On
2. Passwords

This article will show you how to use the Forgot a Password feature to reset your password.   Important Note For security purposes, the system will not tell you if an invalid login attempt is the ...

• Morgan King
• May 25, 2023 20:58
• Updated
• 2 followers
• 0 comments
• -1 votes

1. CivicPlus Single Sign-On
2. Passwords

This article will show you how to change the password on your account using the new sign-in screen. If you have forgotten your password, follow the instructions on how to get a reset password link....

• Morgan King
• May 25, 2023 17:44
• Updated
• 1 follower
• 0 comments
• 0 votes

1. CivicPlus Single Sign-On
2. Sign-On

The system will lock out a user if they reach 5 failed login attempts. Once the account locks, it will remain locked for 30 minutes. You may wait 30 minutes to try again or reset your password for ...

• Morgan King
• May 25, 2023 20:59
• Updated
• 2 followers
• 0 comments
• -1 votes

1. Get Started
2. Support

You can contact our Support team via our Contact page. 

• Morgan King
• February 16, 2022 18:18
• Updated
• 3 followers
• 0 comments
• -2 votes