Groups are used to organize members into their appropriate messaging groups. Administrators can create as many groups as needed. They can categorize groups based on any number of unique criteria. Public groups are available for public communication and allow users to manage their own group membership. This article will show you how to add a public group.
Important Notes
For customers with split directory permission: For administrators with the ability to manage contacts, the Public Groups menu item is restricted to administrators who are authorized to send alerts to public contacts.
Users should not be added to parent groups.
Add a Public Group
Sign in to the system if you have not already
Under Resources, select Manage Directories and then Public Groups:
Click the Add Group button:
Fill in the group fields:
Select Parent Group: If applicable, choose the parent group this child group should be placed under:
Classification: Ensure that 'Public' is selected for this field
Show on Public Signup: Toggle on to ensure that this group is visible for people to sign up for on the public sign-up page
Default Public Group: If you toggled on the Show on Public signup option, you can choose to have the group selected by default when public users create a profile
Note:
This should mainly be used for primary emergency alert groups.
Group Name: Enter the title of the group
Group Description: Add a short description for the group that will show on the public sign-up page
Click the Save Changes button:
The public group has been added to the system
Edit a Public Group
Sign in to the system if you have not already
Under Resources, select Manage Directories and then Public Groups:
Locate and select the group you would like to edit:
Edit the desired group fields:
Export Group Contacts: Click to export a list of the contacts in the current group
Delete Group Contacts from System: Click to delete contacts of this group from the system
Parent Group: Select the parent group the child group should be placed under
Classification: Ensure that 'Public' is selected for this field
Show on Public Signup: Toggle on to ensure that this group is visible for people to sign up for on the public sign-up page
Default Public Group: If you toggled on the Show on Public signup option, you can choose to have the group selected by default when public users create a profile
Group Name: Edit the title of the group, if desired
Group Description: Add a short description for the group that will show on the public sign-up page
Contacts: View contacts of this group and add new users, if needed
Name: Click a user’s name to view their user profile
Email: View the user's email address
Remove: Click this option to remove the user from the public group
Child and Linked Groups: View a list of any current child or linked groups and add them, as needed:
Keywords: View and change the assigned keywords for this group:
Available Keywords: Click the plus sign next to an available keyword to add it to the group
Click the Save Changes button:
